Shipping policy
Shipping
How much is shipping?
Domestic Shipping
Domestic orders over $100 USD ship free! For orders under $99.99 USD, a $6 USD shipping fee applies with an estimated delivery within 15-21 days. Need your order sooner? We offer a guaranteed shipment within 14 days for $20 USD and also an expedited shipping option for $60 USD that would arrive within 3-5 business days.
International Shipping
Enjoy free shipping on all international shipments over $500 USD. Delivery times may vary based on your location and selected shipping method. Expedited and guaranteed shipping options are also available—please contact us for more information.
Are there any shipping restrictions?
We will ship your diamond ring, gemstone necklace, watch or any other purchase to a physical address anywhere in the world. We are unable to ship to a PO Box.
Will Kay’s Fine Jewelry ship my purchase directly to me?
Yes! We will ship your diamond ring, gemstone necklace, watch or any other purchase made online to a physical address anywhere in the world absolutely FREE. However, we are not able to shop to a PO Box. You can expect to receive it within 15-25 days of your order confirmation. By the way, should you decide on the perfect complementary earrings or bracelet down the road, we will get those shipped to you for FREE as well.
Is there a way I can get my KFJ order shipped to me sooner (Domestic Shipping)?
Yes! In addition to our free shipping offer, which delivers within 15-21 days, we provide. Guaranteed Shipping option for $20 USD, in which your shipment will arrive within 14 days. If you need it even sooner, our Expedited Shipping option is available for $65 USD, ensuring delivery within 3-5 business days.
What if I am not home when the product is delivered?
If for any reason you are not home when your product is delivered, it will be kept by the delivery personnel. Your purchase is far too precious to be left at your doorstep. We ship every purchase using Federal Express and you will be emailed a Tracking Number with all the details about your shipment and its expected delivery date (Signature is Required). It is easy to monitor the status of your package throughout the shipping lifecycle online. Hopefully, this will help you make plans to be there when your shipment arrives. However, if circumstances arise that prevent you from signing for your KFJ purchase, it will be kept by Federal Express and you can either arrange for another delivery or pick it up at the local Federal Express facility.
What’s a duty-free purchase at KFJ mean? Do I pay sales tax?
One of the great things about shopping online with Kay’s Fine Jewelry is that we extend all customers in the United States the same duty-free pricing you would find in our island stores. We pay all duties on your behalf and you enjoy Tax-Free savings most jewelers simply do not provide. Of course, we would love to have you here in the islands with your toes in the soft white sand – but hopefully these tax-free savings are the next best thing.
For our family of customers in Canada, the UK, Australia and other international locations, duties and taxes are applied at the local and recipient level. Remember, all of our Kay’s Fine Jewelry customers around the world enjoy the added savings of Free Global Shipping.